Customer ReviewsforPaul Davis Restoration & Remodeling of Southeast and Fox Valley WI

What a pleasure working with this company! They really helped a bad situation disappear for us. Friendly, professional, and quality-minded staff. Tyler ***** and his crew did an amazing job with clean-up and moving our belongings after a basement flood.

Hired Paul Davis as my restoration Company due to a water damage. They stared strong, so I left it a good review. But after that things went down the hill. My insurance Company was definitely taking for a ride. Basement floor got cut too short even when baseboards got installed you could have see all those imperfections. So I asked to be redone, but instead Paul Davis restoration installed thicker baseboards, even after that didn’t looked better that much. Due to this I asked for my deductible charge to be waived, but they care less about that. Definitely money greedy Company.

The restoration team that came into our home after an ice dam occurred and caused water damage inside our home was fabulous! Very professional, responsive, helpful and fast! However, the team that came in after them, also with Paul Davis, to replace drywall, instillation and paint was a different story. They were VERY unprofessional, rude, and messy! Did not clean up well, we had to remove pain from our floors, windows, blinds, etc. We also had to pick up old instillation that was left on our floors daily for our young child to find. They also ensured us several times that we would "never know we were here." That was NOT the case. The texture on our walls and ceilings did not match the previous texture, so where drywall was removed and replaced is noticeable. I did reach out to the "project manager" several times with my concerns regarding lack of professionalism and communications with a response that he was glad I had told him in the middle of the process instead of the end. This made zero difference. Communication continued to be very poor. Very careless and would NEVER recommend this company to anyone needing home restoration or remodeling. The "project manager" never walked through our home upon "completion" to ensure that the project was completed appropriately and cleaned thoroughly. I received an email 2 weeks later asking to sign a project completion form. Our concerns were communicated regarding the mess and lack of professionalism, once again. "To make things right" they offered to come back, 3 weeks afterwards. We no longer wanted them in our home making another mess resulting in our responsibility to clean up. We were NOT fairly compensated for our time and personal supplies, including paint for trim that was banged up and ripped off from tape on our walls for 3+ months. I have still not received a survey, as I am sure they do not want to hear from us.

Tyler ***** of Paul Davis was very helpful and professional during a very difficult time

Tyler from the Contents division of Paul Davis is amazing! He made the experience incredibly smooth and stress-free. He was accessible throughout the process and really put our minds as ease with a seamless process when cleaning and inventorying our items after unfortunate water damage. Tyler is the best at his job, and we couldn’t be more grateful for him and his team. We would highly recommend Paul Davis because of the incredible work and support they provide. Thanks, Tyler, and Paul Davis team members! To anyone considering working with Paul Davis, you won’t regret it! They make stressful situations feel completely manageable, organized, and easy.

We were recommended to use Paul Davis, and very happy that we did. They showed up on time kept in complete communications, and did everything that we felt was required easy to work with.

Very happy with the work which is being done on my house after a severe fire damage. Ross, Delilah and Dennis are doing an amazing job.

Absolutely the best! We just bought a house and had a reoccurring mold problem in the bathroom ceiling. New fan installed and problem persisted. Called Paul Davis and they sent out Blake who was AMAZING. Helpful, kind, understanding and knowledgeable, Blake surveyed the area, took moisture readings and even climbed into a tiny crawlspace to look in our attic. He explained what the problem was, gave us several different options (price was a concern as we paid out of pocket) and gave us time to think it over. Work was done on time, turned out wonderfully a d has even contacted us since project complete to ask how we are doing. Would hate to be in a position to have to call a restoration emergency company again but if we do, no doubt we wouldn’t hesitate to call Blake and the Paul Davis team.

We are only in the first stage of our clean up after a fire. The crew for the contents removal did a great job. Tyler was great to work with, along with the people packing up our belongings and the moving crew. They were very understanding of the sentimental value of my things and took great care in packing them up and removing them. I hope the rest goes as smoothly as this part.

Tyler, Reyna, and Tatiana were fantastic with the first stage of our restoration. They were timely, thorough, polite, and empathetic. They explained everything and gave me piece of mind on the project. We had a break in with vandalism and they did a great job cleaning and organizing. I would recommend them (like my insurance agent did) and can’t wait for the property damage team to get started!