ComplaintsforExpert Concrete Care LLC
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Complaint Details
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Initial Complaint
11/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
The company claims to come from a line of concrete workers. They also claim that their concrete crack filling is finished to match the original concrete placement finish when new. This is false, they have dodged my calls and emails. All of the cracks filled have been left unlevel on both sides some places even 2-3 inches. Very poor workmanship and even poorer business model.Business response
11/08/2023
We have no record of any concerns or comments regarding our workmanship. Our email and contact info is on our website, available on the invoice the customer paid in full, so I am not sure how they can say we don't complete work or jobs when they paid in full.
Reviewing records this work was completed in 2022 and we were not given notice to perform warranty work or concerns of any kind. We consider this matter closed, due the the fact that no information was provided to Expert Concrete Care to act upon.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.