ComplaintsforQual Line Fence Corp
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/05/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
3/15/2023 *****, a sales agent for Qual Line Fence, came to my house to make an estimate for a chain-link gate in my driveway. I told him timing of the work was important, because I was scheduled for knee surgery 4/13, and needed the work completed by 4/20, when my active dog would be coming home from the boarding kennel. He said his company could easily do this by that date. I signed the contract and sent a check for 50% payment 10 days later; the company cashed the check immediately. As of this date, no work has been done. I get a brief email stating that the date for my job is "a couple weeks out" only when I email weekly to ask when this company will come to install this gate. Because they already cashed my check, I can't try to get a different company to do this work. Please help!
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.