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ComplaintsforRural Access to Justice, Inc.
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Complaint Details
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Initial Complaint
05/11/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
These attorneys were appointed to me when I was going through a family court case- once that case ended I was letting them know more about my situations and they let me know that they could help me with those, so I retained them for 700 and they go months without returning my calls- the only time we have communication is if they finally answer, they dont take the time to call me to let me know whats going on. Today its going on about a month again and Im over it- I have three daughters and a stay at home dad so as you could imagine its hard. I called them at least 100 times today to make contact and they blocked my number- another problem I have is now theyre basically ignoring me on purpose as someone was clearly in the office to have been able to block my number. These people are very unprofessional and I would like a full refund. I was very calm about the weeks/months with no contact at first I figured they were just busy but now all communication is gone and they still have 700 dollars of my money than I cant even get back because nobody is reaching out to me. This is a huge red flag and I cant imagine how many other have probably went through this or are currently going through- in my eyes I feel as if this business shouldnt be able to take on clients if this is how they conduct business.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.