Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Farmhouse & Cabin has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Farmhouse & Cabin

      N 2744 CTY HWY QQ Waupaca, WI 54981

    • Farmhouse & Cabin

      E4355 E Gate Dr Waupaca, WI 54981-7820

    Business ProfileforFarmhouse & Cabin

    Furniture Designers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Farmhouse & Cabin has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Farmhouse & Cabin

        N 2744 CTY HWY QQ Waupaca, WI 54981

      • Farmhouse & Cabin

        E4355 E Gate Dr Waupaca, WI 54981-7820

      Location of This Business
      N 2744 CTY HWY QQ, Waupaca, WI 54981
      BBB File Opened:
      9/21/2021
      Years in Business:
      6
      Business Started:
      4/20/2018
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Furniture N Creations LLC
      Business Management
      • Ms. Amanda Rasmussen, Registered Agent
      Contact Information

      Principal

      • Ms. Amanda Rasmussen, Registered Agent

      Customer Contact

      • Ms. Amanda Rasmussen, Registered Agent
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/19/2023

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I paid in full $2450 to Furniture N Creations for a custom queen **** bed on 12Jan2022. Based off of several discussions with the owner, ******, pertaining to our mattress height, final arrangements were made on 14Mar2022 prior to bed going in production that week. Bed was shipped disassembled in May 2022. After staining and assembly, we discovered in Jun 2022 that the rails did not accommodate the mattress height. Upon contacting ******, she immediately admitted that this was an oversight on their behalf and offered to work on a resolution. ****** offered in Jun 2022 to send a 4th rail to be attached to the existing bed. Details were confirmed via email on 12Jul2022. Based off the timeframe for the production of the bed, I didn't expect to receive the rails immediately. Any attempt to reach out via phone was not responded to. During this time, I found that ****** had closed down Furniture N Creations and reopened as ****************** Responses via ******** Messenger in Oct 2022 indicated that the rails were made, just not shipped. It took ****** until Apr 2023 to ship the rails. We were ecstatic. Upon opening the box, the rails she sent were too short and would not fit the existing bed. We notified ****** immediately. She referenced in her response some personal issues but she would try to think of a resolution; thus I tried to be patient. In Jul 2023, ****** indicated that there was nothing she could do and I could purchase material and build the rail myself. This is unacceptable to me - she could at least either provide the rail I ordered or offer compensation for me to have to build it myself. Bottom Line is that I ordered and paid for a product that I did not receive. What I did receive can not be used as the rail is the same height as the mattress (risk for child to fall off ****). I have emails and communications via ******** Messenger the can be provided.

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Amber H

      1 star

      06/10/2022

      Furniture N Creations of Waupaca, WI, took nearly $5,000 from me for a custom product -- a treehouse loft bed for my son's birthday during a tough year -- that was to be delivered in January. Today is June 10, 2022, and it's not here yet. Not only that, but last month, the owner sent me a photo of my bed purportedly in progress but the metadata shows she "modified" the image May 9, 2022. The image was created in January 2021 -- 10 months before I even placed my order. When she didn't reply to my question about this discrepancy, I filed a claim in Waupaca County. After that filing, the owner finally reached out with an update -- complete with new photos of a DIFFERENT bed that supposedly is mine -- but told me she wouldn't ship my paid-for product until I dropped the claim. She expects me to trust that she's going to send a product about which she flat-out lied to me. In short, she's holding it hostage (assuming, that is, that this second image is even legitimate; considering that message arrived May 20 and I've heard nothing from her since, it's quite possible it wasn't a legitimate image of my bed, either, but rather only an attempt to get me to drop the suit.) Regardless, the claim -- which is public record, so feel free to look it up in said county and read our exchange of messages via text and email -- would easily be dismissed if my bed arrived. But it hasn't. In fact, the owner never bothered replying to my message saying, no, the suit gets dismissed once the bed is in my house. As far as I can tell at this point, she is a thief. I plan to post on every review site I can find until either my bed arrives or my money is returned. My 8-year-old son is closer to his next birthday than to the one for which I'd bought this gift. I'm having to teach him about contracts, fraud and small claims court. Buyer beware if you opt to give her your hard-earned money. Notice how she plasters her website with "no refunds" notes. She means it. She'll take your money and run.


      Local BBB

      BBB Serving Wisconsin

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.