Business ProfileforRevi Design Landscaping

In May 2021, my husband and I met with representatives from Revi Design to discuss a plan for landscaping of our new home. In July, when I had not received or heard anything about the plan yet, I called to ask the status. I spoke to the President of the company, and he was very disrespectful and told me to wait in line. In August, since we had still not heard from anyone at Revi, my husband finally laid sod and rocks himself. On September 22, 2021, I received an invoice (#*****) in the amount of $1,653.71 for Design Fee for agreed upon survey and concept work. This invoice was dated 7/15/2021 and as of the date this invoice was received (9/22/21) I hadnt even yet received a plan. I mailed a letter, which I have attached to my complaint, to Revi Design, stating that I would not be paying this **** and explained why. I then received a voicemail stating, they had been trying to get a hold of me, but that was the first time I had heard anything from them. After that voicemail, I received an email stating we dont normally do business this way, but here is your plan. The plan attached to the email wasnt even for my house. In fact, there are two pages and two different homes clearly shown and neither home is mine. First and foremost, on the first page of the plan, the home has the garage on the complete opposite side of the home. Both pages of the plan show preserving trees or moving hostas and my home had zero landscaping, as it was a new build. The second page of the plan shows the home being on ****** St and that is not the street I live on. Also, the plan shows an approximate design review week of June ***** and we never met with anyone from Revi after the first time in May. I have now, in February 2022, received another invoice, marked Past Due. There have been no services rendered from Revi Design and nothing but terrible customer service. At my business, we use ***** landscaping services and Im shocked at the treatment I am receiving.