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          The Sweet Shop 28 has 1 locations, listed below.

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            Business ProfileThe Sweet Shop 28

            Ecommerce

            Current Alerts For This Business

            Alert:

            This company's website, which was created on 11/6/2021, contains no physical address or phone number and the registration is private. On its website, the company says it is "headquartered in West Allis Wi". However, the company is not registered with Wisconsin DFI (Dept of Financial Institutions). On two or more occasions, BBB has attempted to obtain basic information from this company. To date, we have not received a response. BBB cautions consumers to be wary of online shopping websites that are not transparent about their location and lack adequate contact information. Read more BBB online shopping tips.

            BBB has received a report from a consumer that the company provided a tracking number that may have been fraudulent. Read more about this tracking code scam.

            The website is a Powered by Shopify website. If you are a customer who has a problem with this merchant or did not receive your order, you should report the issue to Shopify.

            Additional business information

            Believed to be out of business:
            According to information in BBB files, it appears that this business is no longer in business.
            See all additional business information

            Contact Information

            unknown

            West Allis, WI 53219

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            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            unknown, West Allis, WI 53219
            BBB File Opened:
            3/21/2022
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/21/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            Hi, this complaint has been brought fourth because I never received the items that I purchase. I had previously purchased from this seller and received the good so on March 16, 2021, I placed an order of $91.35 USD, order #****. On May 3, 2021, almost two months after placing the order, I received a shipment confirmation for this order with the **** tracking number: HJ693748537US. Till this day, I have not received the package and if I click on the tracking details it appears that it is still in *********. I followed up with the business with Instagram on July 27, 2021, September 29, 2021 and via email on November 2, 2021 and February 16, 2022 when I gave them a month to address and fix this issue. Each time they said they would look into the matter and the last email was completely ignored. I only want a refund, that is the only thing I am asking for.

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB Serving Wisconsin

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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