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Find a Location

Perfection in Home Renovations has 1 locations, listed below.

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    Business ProfileforPerfection in Home Renovations

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.75/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/31/2023

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Perfection In Home Renovations is a home improvement company offering roofing, siding, gutter and window installation, home improvements, kitchen and bathroom remodeling, tile installation, flooring, door replacement, deck renovation, concrete repair and handyman services.

    Business Details

    Location of This Business
    2014 S 102nd St, West Allis, WI 53227-1374
    BBB File Opened:
    10/30/2023
    Years in Business:
    3
    Business Started:
    5/1/2021
    Business Started Locally:
    5/1/2021
    Accredited Since:
    10/31/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Samuel Spencer, Owner
    Contact Information

    Principal

    • Samuel Spencer, Owner

    Customer Contact

    • Samuel Spencer, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/13/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Contract was signed on 2/12/2024 and first payment by cash was made of $1500.00.*** had said it would be about 3 weeks before he could start he started work on 4/8/2024. The 2nd payment of $1500.00 was made by ***** on 5/1/2024,I asked him then how much longer for bathroom completion he said one more week.(this obviously took longer, On Monday 6/10/2024 asked for half of the last payment $750 was made by *****. He came Tuesday picking up the dirt and concrete from the opening on the floor for bathroom pipes. He picked up his stuff and sent me the last payment request. The bathroom still has unfinished items that I emailed him about and he has not responded back. I ask if he was done with the work then he would be paid in full from the money already paid to him $3750.00. Or he can come back and finish the sloppy job that was left. I emailed him again the following day and still no reply/response from him. I have pictures of the unfinished work I want to know if I need to get someone else to finish the job and if so depending on the quote I get ***************** can pay that amount. Or he can come back finish the job without any attitude. The floor self leveling he poured is not leveled at all and the *** floor that was put when you walk on them we can feels the gaps/bumps in some parts. The opening from the toilet was to close to the frame that we mentioned it 3 times and he said it was fine.he ended up breaking the concrete again to fix the toilet hole and this time he left a bigger gap behind the toilet 4 inches from the wall. We will need to get creative to provide support for the back of the toilet tank.***************** would over mix materials like self level,mortar,Grout ,cement and any left over would let sit to dry out and then continue to ask for more materials to complete the job.Behind the bathroom wall in the laundry area we were suppose to have an access drained the material was bought but not installed either. have more pictures system not letting me load.
    Read More

    Customer Reviews

    16 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Peggy Sue C

    5 stars

    07/03/2024

    Excellent! My first time working with the owner of this company. I needed window repair service and fence staining done. The work they done at my home is excellent. Thank you so much for your expertise and great timing. I'm looking forward to our next project.God bless you and your nice crew.

    Perfection in Home Renovations Response

    07/03/2024

    Thank you for the kind words Mrs ****** iam glad we could take care of these projects for you in a timely and professional manner and we look forward to working with you and your husband again

    Local BBB

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