Business Profilefor1 800 Got Junk

I had service from this company on 6/25. The truck they arrived at least halfway full already. I showed the workers all the stuff to take. I specifically told them not to take the mirror in the room they were in upstairs. I was quoted 1/3 of a truck after showing them everything. After they removed a few things they bumped it up to 1/2 truck. They had to empty the truck somewhere that they claimed was 20 min away and come back to get the rest of the items an hour and a half later. When they came back they said Id be charged even more for the remainder of the stuff they had to take (even though I told them this stuff had to go to begin with). I went from 1/3 of the truck to 5/8 though everything was disclosed in the beginning AND the truck was already half full to begin with. This is not "transparent" pricing.I never realized in between them both coming in and out that they took the mirror. They also didnt take some of the stuff I had set aside to take. They tout a contact-free service, so I should not have had to be monitoring the workers. I tipped both workers $20 cash each. No final walkthrough was offered or done.Several hours later I called in a panic when I realized they had taken the mirror my dead grandparents had gotten me, full of my own jewelry as well as my grandmothers, and keys to my portable safes. I called customer ********************** who called the local franchise. Then began nearly 4 hours of calls and theyll call you back shortly and then no one calling.I was even given the GM's number. He kept sending me to voicemail, though I was told he would answer. Never called me back. Was told he was going into the office to get things checked out but apparently that never happened.I waited until 830 AM 6/26, then called him. He told me the employees told him that I said to take it. He then tells me theres nothing he would do, the employees took it to the dump. No apologies, was told he would not reimburse me. Company claims to donate items but they don't.