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            Business ProfileBest-1 Plumbing & Heating, Inc.

            Plumber

            Contact Information

            4304 Transport Dr

            Weston, WI 54476-5204

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            Email this Business
            (715) 241-0883

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            4304 Transport Dr, Weston, WI 54476-5204
            Email this Business
            BBB File Opened:
            3/9/2006
            Years in Business:
            24
            Business Started:
            4/1/2000
            Business Started Locally:
            4/1/2000
            Type of Entity:
            Corporation
            Business Management
            • Jeff Rucinski, President/Owner
            • Cory Esker, Owner
            Contact Information

            Principal

            • Jeff Rucinski, President/Owner

            Customer Contact

            • Jeff Rucinski, President/Owner
            Additional Contact Information

            Fax Numbers

            • (715) 355-6095
              Primary Fax

            Email Addresses

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            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            08/11/2021

            Complaint Type:
            Product Issues
            Status:
            Answered
            On or about 7/12/21 I called Best-1 Heating and Plumbing and spoke to the owner ****. I asked him three specific questions regarding his costs. I was told the trip charge was $25, the hourly rate is $98 and was told the $98 an hour rate starts when he enters the house and laves the house.Because of the high hourly rate I made sure I recorded the times his plumber, *****, arrived in the house which was 2:15 PM (on or about 7/14/21) and left the house at 3:58PM. When I received the invoice dated 7/15/21 for $290.28 I instantly noted ***** charged me for 2 hours (how convenient) and the trip charge was $30.I called **** the next day and explained to him ***** falsified the time by 15 minutes and overcharged $5 for the. trip charge. He adjusted for a senior discount for a total of $274.46. I paid that amount. He owes me $13.68 not taking in consideration taxes. I want that money back out of principal and will never use him again.
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            Local BBB

            BBB Serving Wisconsin

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