Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Mt. Olympus Water & Theme Park Resort has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileMt. Olympus Water & Theme Park Resort

            Hotels
            Multi Location Business

            Contact Information

            PO Box 267

            Wisc Dells, WI 53965-0267

            Get Directions
            Visit Website
            (608) 254-2490

            Customer Reviews

            1.07/5

            Average of 70 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            97 complaints closed in last 3 years

            30 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 54

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers amusement services.

            Business Details

            This is a multi-location business.

            Find a Location

            Mt. Olympus Water & Theme Park Resort has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              PO Box 267, Wisc Dells, WI 53965-0267
              BBB File Opened:
              7/15/2003
              Years in Business:
              54
              Business Started:
              1/1/1970
              Business Started Locally:
              1/1/1970
              Business Incorporated:
              5/9/1985
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Big Chief Enterprises Inc.
              • Hotel Rome
              • Big Chief Go Karts & Coasters
              • Copa Cabana Resort Hotel and Suites
              Business Management
              • Nick Laskaris, Owner & President
              • Bryan Bonilla, Manager
              • Jason Hammond, Manager of Safety
              Contact Information

              Principal

              • Nick Laskaris, Owner & President

              Customer Contact

              • Bryan Bonilla, Manager
              Additional Contact Information

              Fax Numbers

              • (608) 253-7703
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Traveling soon? Shop smart when booking a hotel room

              Customer Complaints

              97 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/30/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              My stay was disappointing as the indoor park was mostly closed and we had bad weather so we literally used the little arcade and sat in our room. I was really hoping to enjoy a hot tub but none were available. The next day riding the go karts is my biggest issue, people aren't shown or told good enough how to use them. After our laps you pull the cart back in and need to go slow, we'll I was hit HARD from behind ( I've been hit before NEVER like this). It was a young girl. It was so hard the attendant looked alarmed and came to ask if I was ok. I got an instant headache and later that night my neck is sore, headache won't go away, tired and nauseous. I have suffered a concussion. Please educate people better before riding. If it was a little kid that got hit so hard and got a concussion and didn't know the side effects or to tell a parent wouldn't be good.
              Read More
              Read 96 More Complaints

              Customer Reviews

              70 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Justine C

              07/08/2024

              The rooms are horrible, the carpet is all stained up, the room has a nasty smell to it, the shower doesn't stay up, the staff are very rude and there is like no plug-ins and the lighting ***** because it's all little lamps.
              Read 69 More Customer Reviews

              Local BBB

              BBB Serving Wisconsin

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.