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ComplaintsforAdvantage Toyota
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Complaint Details
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Initial Complaint
04/16/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
3-22-2024 We traded in a 23 Toyota Tacoma for a 24 Toyota Tacoma. We got it payed $5000.00 to them on the trade. To it out drove it and it started to make a loud noise and we took it back on the 3-23-2024. We looked at other cars and decided on a 2024 Toyota 4 Runnner. They wouldn’t allow us the 5000.00 back on the 4 Runner. We sat there and we got our old truck back and lost the 5000.00. I have talked to the GM and he was not that polite. I have called Toyota and one girl said that they would get my money back. The one girl said it was up to the dealership. I have waited for a response and they fail to do so. I have video with the sound of the truck but I couldn’t send it. I would like for something to done.Initial Complaint
12/08/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Advantage Toyota used my name and Image in a Facebook ad about the 2023 Rav4 I bought without my verbal or written Approval, Broadcasting that I just spent close to $40,000.00 with them. This is a total break of trust,Customer response
01/11/2024
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by Advantage Toyota regarding complaint ID ********.
Regards,
******* * ********
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.