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Find a Location

Altrucon Inc has 1 locations, listed below.

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    Business ProfileforAltrucon Inc

    Plumbing and Heating

    Additional business information

    Pending Government Action:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Patrick Morrisey, Attorney General vs Jerry Smales and Altrucon, Inc dba Mountaineer Plumbers and Beckley Plumbers

    The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government's allegations, which have not yet been proven. 

    On  July 15, 2022, West Virginia Attorney General Patrick Morrisey filed a civil lawsuit with Raleigh County Circuit Court against Jerry Smales who operated Altrucon, Inc d/b/a Mountaineer Plumbers and Beckley Plumbers. The lawsuit accuses Smales of collecting individual payments from customers totaling $5,766.78, but never completing the work or providing refunds, despite being asked to by consumers. The complaint alleges that neither Smales nor any of his workers were licensed plumbers. The lawsuit charges Smales with unfair or deceptive practices, failure to complete work as promised and failure to notify consumers of the three-day right to cancel. The lawsuit seeks to block Smales from any future contracting work in West Virginia, a $5,000 penalty for each violation of the state's consumer protection law, restitution for each consumer who has not yet obtained a judgment against the defendant and reimbursement for the stat's investigation and litigation expense. The matter is pending. For more details go to https://ago.wv.gov/Documents/Filed%20Complaint%20against%20Jerry%20Smales%20-%20Mountaineer%20Plumbers%20-%20Time-Stamped%20(M0462260xCECC6).pdf

    See all additional business information

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Altrucon is a conglomerate. They own and operate Beckley Plumbers, Mountaineer Plumbers, Beckley Electrician, Beckley Trees, and more. 

    Business Details

    Location of This Business
    245 Antonio Ave, Beckley, WV 25801-6871
    BBB File Opened:
    1/23/2019
    Years in Business:
    6
    Business Started:
    8/23/2017
    Business Incorporated:
    8/31/2017
    Type of Entity:
    Corporation
    Alternate Business Name
    • Beckley Plumbers
    • Mountaineer Plumbers
    • Beckley Trees
    • Beckley Services
    • Beckley Electrician
    • Beckley Appliances
    Business Management
    • Mr. Jerry L. Smales, Executive Director/CEO
    Contact Information

    Principal

    • Mr. Jerry L. Smales, Executive Director/CEO

    Customer Contact

    • Mr. Jerry L. Smales, Executive Director/CEO
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lura S

    5 stars

    03/29/2022

    IA friend recommended Mountaineer Plumbers. They were very reasonable, & done a fantastic job. I would definitely recommend them to anyone.

    Local BBB

    BBB Serving Canton Region & Greater West Virginia

    BBB Reports On

    BBB reports on known marketplace practices.

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