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ComplaintsforHager Tree Works
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Complaint Details
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Initial Complaint
10/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hired Hager Tree Works to remove 5 trees from property. They finished job and headed out our driveway hitting a very expensive and wire tensioned solar powered gate. They tried to hide that this was done.Took forever to get Hager back to view damages and discuss repair. He promised to fix gate, said he would pay "100%", even arranged to meet us to pay us cash, then stood us up. Apparently this is how he operates as I later read ****** reviews on this guy. I have 3 months worth of weekly texts from him offering to pay and meet up, but he never follows through. Totally unprofessional, unscrupulous, under-handed.
Customer response
11/13/2023
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by Hager Tree Works regarding complaint ID ********.
Regards,
***** *****Initial Complaint
03/09/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
17 February 2023 Hager tree work 800 I had hired this person who is licensed and insured to cut a tree in my front yard when he fell a limb it struck my internet and power lines ripping them from my house. He said he would fix them I have messaged and called him for two weeks and he has repeatedly lied and not come out. Will not answer my calls Now and the day he showed up to do the tree him and his vehicle smelled like marijuana and was smoking a dab pen when exiting the vehicleCustomer response
04/26/2023
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by Hager Tree Works regarding complaint ID ********.
Regards,
***** *********
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.