Business ProfileforSuper 8 by Wyndham
At-a-glance
Related Categories
Business Details
- Location of This Business
- 6311 Maccorkle Ave SE, Charleston, WV 25304-2917
- BBB File Opened:
- 4/20/2023
- Business Management
- Mr. Denish Patel, Manager
- Contact Information
Customer Contact
- Mr. Denish Patel, Manager
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/19/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
we booked a stay at this hotel/motel on June 1 because they were pet friendly and they had a first floor room where we needed to be. When we got there they only had a room on the third floor. We also needed smoke free. The room they had us supposedly stay in smelled as if there had just been a smoking party there and the entire hotel was disgustingly dirty. We went to get out money back because there was no way we could stay there. They refused to give it back to us. I have logged complaint with the hotel and with the parent company and gotten no reply at all.
Itinerary Number: ******** Status: Confirmed
Guest Name: *** ******
Rooms: 1 room for 1 night
Check In: June 1, 2023 (Thu) Check In Time: 3:00 pm
Check Out: June 2, 2023 (Fri) Check Out Time: 11:00 am
Hotel: Super 8 by Wyndham Charleston WV 6311B MacCorkle Ave. SE Charleston, WV 25304, United States
Cancellation Policy: Cancellations or changes to bookings for this room will be charged the first night of the booking after 18:00 in 1 days before arrival date, if no show, will be charged the first night of the booking.
The following policy was agreed to at 2:19PM CDT on 08-May-2023 at the time of booking.
Support: Live Chat Request a Call. [email protected] +1-800-497-2175
Tax Recovery & Fees: $39.72 USD
Total: $142.71 USD (prepaid)
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