Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Mountie Scapes Property Solutions LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMountie Scapes Property Solutions LLC

    Landscape Contractors
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Mountie Scapes Property Solutions LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      Charleston, WV 25314
      BBB File Opened:
      5/7/2024
      Years in Business:
      2
      Business Started:
      8/30/2021
      Business Incorporated:
      8/30/2021
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Charles Whiting, Owner
      Contact Information

      Principal

      • Mr. Charles Whiting, Owner

      Customer Contact

      • Mr. Charles Whiting, Owner
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/07/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      $4,265.88 (1st half pd 3/19/2024 ck#****) $4,479.87 (final pd 3/27/2024 ck #****) Total paid: $8,745.75 Project: install wood panel fencing, make/install 3 gates, clear brush, relocate vinyl fencing to front yard. Project Start: Tues. March 19, 2024 Project Complete Fri. March 22, 2024 The owner, Charles (Carson) W******, kept good communication with me, primarily via text, throughout the project, but did not inspect any of his on-site workers (2) in a manner that could have prevented the problems that showed up the day or two after they completed the job. Problems: sagging gates, insufficient hinges to support large gates (size larger than first discussed), unworkable latches and as week or two went on, several posts observed as loosely positioned and causing unstable fence panels. Many panels not securely/appropriately fastened to posts. Billed/paid for more posts/panels used. On (3/25/24), I texted Carson re problems with gates and he responded same morning, sending one of workers back to "correct". Carson returned on 3/27/24 to get final check and discuss walkway/repairs (later in April, I noticed few panels began bowing outward and posts loose & panels unsecured to some. Carson admitted workers didn't have experience with gates. Texted him 4/9/24 that still having problems with gates sagging and difficult to latch. He came to measure for walkway & look at gates on 4/12/24. Wk of 4/15 thru 4/19, several texting re walkway & quotes. Last texted him 4/19 that needed to cut back on walkway plans because quotes too high & if could rework quote for smaller project. Last time heard from him. Emailed him 4/29/24 re need him/workers to fix the gates & post(s) and to arrange time/day. 2 other fencing contractors came to assess (another coming 5/7. Both say fencing/gates poorly installed and several posts need dug out/replaced & gates reworked & new hinges/latches to support them. Seeking reimbursement to cover repair costs for issues they caused and failed to repair.
      Read More

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Serving Canton Region & Greater West Virginia

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.