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ComplaintsforDavid Saul Auto Sales
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Complaint Details
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Initial Complaint
11/15/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I paid CASH for a 2008 ********* ******** on 07/02/2022 and paid all of the *** fees required. My temp tags have been dead for over 2 months. I have tried to contact them on multiple occassions and they would say, The first time we called they stated, "We'll have to call you back after we look into it". Of course, they never called us back. The 2nd time, they stated that they had the tags there and were sending them out on Monday. The 3rd time we called they said I'll have to see what's going on and call you back. Now they aren't answering our calls at all. Upon doing some research, we found out that the vehicle we purchased is still in the previous owners name and has never been transferred. So, they gave false information about having the tags in their office. We can no longer drive this vehicle because our tags are dead and if we get pulled over, it will be our fault. This needs addressed immediately! We will be returning the vehicle via a flatbed and requesting an IMMEDIATE refund along with reimbursement for the towing bill. I have attached all documentation including the document showing that on 11/09/22 the vehicle was still in the previous owners name.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.