ComplaintsforTriple J Enterprises, LLC

• Initial Complaint

  03/27/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  Here is my girlfriend's statement. To start it off we have taken Dustin’s car there since we got it and never had problems besides this last time.. We take it in for a broken tyrod and a busted manifold.. Dustin tells them to fix everything that is wrong with it.. so we thought that’s all that was wrong with it. $300 something to get it fixed that’s fine.. get it back and when you turn it on sounds like the fan is going to explode, take it to ******** to get it plugged in and they tell me the coolant sensor is broke well it wasn’t broke before we took it there sooo that’s weird. A guy at ******** told me they could have knocked it out by replacing the manifold okay so we take it back they fix it for $90 more dollars.. we are driving it for a couple days and we are going up route 50 and it starts shaking and not going over 40 the same exact reason we took it in there the first place.. well Dustin calls we take it back, I told him to get my wallet out of the front floor board there was my debit cards & $120 in cash… well he didn’t so it’s okay.. They called today to let us know it’ll be $131 and it’s ready so I go up there to get it well I asked for the keys to get my wallet to pay for it… get in the car and my wallet was tucked underneath the seat completely pull it out and guess what isn’t in it… $120 in cash.. I go in to tell them my money is gone and he makes a phone and his exacts words to the person he was on the phone with was “Dustin’s car was locked the whole time and only one other guy besides me was in it” so he tells us to leave without paying and he would call when he reviews cameras.. well later that evening his car starts acting up and I searched what was going on with it on google and it told me something with the coolant system…. well I call back and the lady tells me “how the **** am I suppose to talk if you won’t shut the ****, bring it up back here you have to pay for ******* something” I go back by myself and I’m calm talking explaining everything from the beginning and I get to the money being gone and this man went nuts on me completely… cussing me out, screaming on the top of his lungs, stood up swinging his arms, & al

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩