ComplaintsforB & M Enterprises
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Complaint Details
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Initial Complaint
11/08/2021
- Complaint Type:
- Order Issues
- Status:
- Unanswered
on 4/13/2021 B & M Enterprise started a roofing job for me with a written proposal that was supposedly guaranteed. They were to removed old rotted roof and replace with new metal roof. however upon inspection on 11/5/2021 the roof is rotting and has multiple holes in the seams that were supposed to be coated with some sort of rubber sealant. My roof holds water had mildew and leaks. I have exposed wood that should have been covered and is mildewed and rotting. I paid **** ****** 6200$ total for the job 2 payments by check and 1 cash transaction. I have multiple pictures to prove my claim. I am a 72 year old widow on a fixed income and feel I have been taken advantage of. My daughter has made multiple attempts at contacting **** ****** and he refuses to respond via phone, text or ******** messaging all of which he responded prior to this problem.Customer response
11/09/2021
check # **** for $3500 was given to **** ****** on 4/5/21, $1700 cash was given to **** ****** on 4/14/21, check * ***8 for $1200 was given to **** ****** on 4/15/21. This is the ******** page he used to advertise his business and what he used to communicate with me.Customer response
12/17/2021
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by B & M Enterprises regarding complaint ** *********
Regards,
***** *********
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.