Business ProfileforDiamond Media Press
Current Alerts For This Business
UPDATE: November 2023, BBB continues to receive complaints and Scam Tracker reports from consumers stating Diamond Media Press fails to uphold their end of the contract. December 2022, mail sent to the address located on the company website, 217 Fieldstone Drive Florence Farley Lane, Fraziers Bottom, WV 25082 USA, was returned by the U.S. Postal Service as "Return to sender, no such number, unable to forward". It is unknown at this time where the company is actually located and if it is in the United States.
April 2020 and again in June - August 2021, BBB first began getting complaints and Scam Trackers on Diamond Media Press. While most of the consumers did not sign up with the company, one consumer alleged the company did not follow through with their agreement and they lost $1700.00.
The company website lists the address as 217 Fieldstone Drive Florence Farley Lane Fraziers Bottom, WV 25082 USA. Google maps shows this is a residential area with a street called Field Stone Drive and once crossing the intersection, the same street is called Farley Lane. There is no house with the street address 217 shown with a driveway on Fieldstone Drive, but rather Bedford Court. There are also no businesses on either listed street. BBB also notes that companies located in the United States do not typically show "USA" in their address.
March 2022, BBB received another Scam Tracker report for this company. The consumer alleged “Thea Campbell” tried contacting him daily for 6 weeks. After finally returning the call, a phone appointment was made where a package deal was offered for $2380.00 to include an interview with CBS radio and republishing a self-published book of the consumers. When the representative was told the consumer needed to discuss the matter with his wife, the person insulted the consumer and hung up on him.
BBB tips:
- Consumers should do their own research before entering into any contracts with a company or giving personal information and/or money.
- If possible, get current references from the company to speak with.
- Always ask others, including family, friends and your BBB for their thoughts.
- If you have had contact with this company, let others know about your experience by filing a BBB Customer Review and BBB Scam Tracker report.
- You can also file complaints with: Department of Justice for the state you live in regarding elderly abuse and for fraud at www.justice.gov/action-center/report-crime-or-submit-complaint. FBI at ic3.gov for internet fraud.
At-a-glance
Overview
Products & Services
Business Details
- Location of This Business
- Fraziers Bottom, WV 25082
- BBB File Opened:
- 4/23/2020
- Business Management
- Ms. Sandra Coleman, Owner
- Mr. John Adams, Manager
- Ms. Kiara Fausta, Sales Associate
- Contact Information
Principal
- Ms. Sandra Coleman, Owner
Customer Contact
- Ms. Sandra Coleman, Owner
- Ms. Kiara Fausta, Sales Associate
- Additional Contact Information
Phone Numbers
- (888) 322-7392Other Phone
- (304) 273-6157Other Phone
Email Addresses
- Complaint
- Inquiry
- (888) 322-7392
Customer Complaints
4 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/04/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Customer Reviews
2 Customer Reviews
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Most Recent Customer Review
RON C
12/27/2023
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