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Find a Location

Harmony Ridge Recovery Center LLC has 1 locations, listed below.

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    Business ProfileforHarmony Ridge Recovery Center LLC

    Treatment Centers

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    47 Chambers Circle Rd, Freeport, WV 26180-3585
    BBB File Opened:
    6/18/2019
    Business Incorporated:
    3/18/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Ward Welke Sr., Owner
    • Mr. Pat Crilley, Executive Director
    Contact Information

    Principal

    • Mr. Ward Welke Sr., Owner
    • Mr. Pat Crilley, Executive Director

    Customer Contact

    • Mr. Ward Welke Sr., Owner
    • Mr. Pat Crilley, Executive Director
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/04/2024

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    My husband that I am currently separated from admitted himself into Harmony Ridge Recovery Center 9/26/2023 and left this facility October 31, 2023. With no knowledge of him utilizing my healthcare I was unaware of his admittance into this recovery establishment. I have received a bill in my name in the amount of $80,000+. When I called to ask why I am receiving this bill it was stated it was because I am the primary insurance holder. After discussing this with my insurance company I was informed that when someone is receiving care, bills are to be placed in the person's name receiving the treatment (excluding minors). I did not sign nor approve me taking responsibility of his medical bills. This bill and any additional responsibility to owing money to this establishment needs to be placed in ******* name (invoice number ********). I am not his guarantor as I did not sign any documents and am not the individual that received the treatment. Tax ID for Harmony Ridge: *********
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Heather W

    5 stars

    10/02/2023

    When I arrived I was a mess. I had gave upon myself and life I felt hopeless.The first person I met when I arrived Miranda. Miranda is a amazing BHT who not only made me feel welcome but cried with me when I told my story. After 13 years I had just recently lost my husband, best friend, everything to an overdose. I had spent two months trying to join my husband in death and waking up angry My husband saved my life but his ended that night. I was so lost Miranda and Makayla told me that I might not love myself right now and that was ok because they would love me until I could love myself. And they actually did. HRTCT has some incredible staff and I want to give each of them some praise. Miranda just radiates so much love and compassion. Chasity just tells you how it is, she has no filter and if you ask her to sing Burning House you will just fall in love with her angelic voice but don't get it twisted that voice will get real loud if you * ** Makayla is such a calm, understanding, intelligent therapist. Hailey is so overworked but stays so positive and keeps that big beautiful smile on her face. Chappy and Shana work the nights and they never stop. if you get an opportunity to talk to them have them tell you about how they recovered .Matt not only makes meals but he also sits in the group and honestly he deserves to be a group faciliatory. He is so real and passionate about recovery. the supervisor Brandon who is responsible for all these talented people. He looks so stressed and angry but that's just his face. He is one of the best men I have ever known and he cares. I have witnessed him stepping in between clients with no concern for his own safety. I owe my recovery to these amazing people. They supported and believed in me when I couldn't believe in myself. Thank God for all the staff and clients at Harmony Ridge. If you or your loved ones are suffering from addiction I guarantee if they give HRTC a chance they can save your life too. Sincerely ******* ******

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