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Find a Location

Raven Contracting, LLC has 1 locations, listed below.

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    Business ProfileforRaven Contracting, LLC

    General Contractor

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    795 Carter Rd, French Creek, WV 26218-7425
    BBB File Opened:
    12/14/2022
    Years in Business:
    11
    Business Started:
    8/30/2012
    Business Incorporated:
    2/7/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Tim Troxell, Owner
    Contact Information

    Principal

    • Mr. Tim Troxell, Owner

    Customer Contact

    • Mr. Tim Troxell, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Nicole A

    1 star

    12/14/2022

    We had nothing but issues from the start with this company. It’s ran by one man, he was rude to us from the start. He ended up terminating his contract with unfinished work. The work that was completed, was very poor quality. He still expected payment. He asked us to pay him early once so he could make payroll. His employees destroyed my hardwood floors with the ladders and tools being tossed down on them then told me “he would not buy one box of flooring to fix it, I couldn’t prove it was them, and that our floors were just junk.” After I reviewed his work publicly, he quit and said the bad review created a hostile work environment. Would absolutely not recommend this man or company to anyone and would be aware of the lengths he will go to not be held responsible for his poor workmanship.

    Raven Contracting, LLC Response

    12/21/2022

    Our company prides itself in quality work and craftsmanship. We have officially been in business since 2019 and have years of experience in this field prior to going into business. This is the first negative comment or review that our company has ever received and it is unfortunate. All customers sign a construction agreement contract before work begins outlining the details and procedures of the scope of work. Due to the customer breaching their contract multiple times, posting a false representation of company standard by showcasing incomplete work, inappropriate scheduling demands, and public defamation of character this company was unfortunately left with no other option other than to terminate the agreement. This company provided multiple resolutions to any complaints with no avail and went above and beyond to try to make this customer happy with their product. All termination was legally done and the customer refused to pay their balance for work completed up to the date of termination of their contract and refused to pay for other work that was agreed upon along with their final building materials balance. Our company has now lost thousands of dollars on this project along with future revenue opportunities due to the false allegations that have been made by the client. We have all of the documentation to validate our case and response. We just hope that future customers continue to be happy with our quality work and customer service.

    Local BBB

    BBB Serving Canton Region & Greater West Virginia

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