Customer ReviewsforWatts Brothers Moving & Storage Systems

I wish I'd posted my review sooner; **** ** might've been spared. I, too, lost over $10K in irreplaceable jewelry & other items from Watts movers. One man kept me distracted while two others literally went through dresser drawers before loading the furniture. (I found empty boxes later.) They also had time to go through packed boxes, as the move was to another state; & my daughter supervised at the unloading. She had no idea anything was missing. I filed a police report, as well as confront the owner by phone. He said each mover told him they didn't take anything (why would they??) & that none of them saw any jewelry. PLEASE, WHEN CONSIDERING A MOVE OF ANY KIND, PLEASE BE MINDFUL OF ANYTHING YOU TRULY VALUE. AND FOR MOVING SERVICES, PLEASE AVOID WATTS BROTHERS!!!!!

TLDR: WORST MOVING EXPERIENCE WITH A BUNCH OF LIARS AND THIEVES WHO STOLE OVER $20K OF WEDDING AND KEEPSAKE JEWELRY FROM ME AND WILL ABSOLUTELY SCREW YOU OVER!!!!! The process started off with a call with Mike, the owner, where I gave a very detailed description of our 1800 sq ft 3 bedroom apartment with full kitchen, all the furniture we have, all the children's items, etc. Agreed on a FULL MOVE INCLUDING THEM DOING THE PACKING and TOWING A CAR. 4-6 movers showed up the morning of the move around 8AM, looked around and I kid you not, said "uhh we can't move all this stuff, we were only told there'd be like 20 boxes".... In what world does a fully lived in 1800 sq ft 3 bedroom apartment and full kitchen for 2 adults and 2 kids living in it fit into 20 boxes?? More like at least 20 boxes per room! After couple back and forth phone calls with Mike, essentially "there was nothing they could do". COMPLETELY SCREWED US OVER. Our rent was ending and we had no other choice but to get out of the apartment. They ended up loading the truck while MY HUSBAND AND I DID ALL THE PACKING. They couldn't fit half our stuff on there. They couldn't transport our car like agreed. We had to rent our own truck and drive it down ourselves along with the car they were supposed to transport but didn't. Then, it took them TWO DAYS TO UNLOAD stuff into the new house. A couple days later I noticed SO MUCH OF MY JEWELRY MISSING FROM THEIR BOXES, TOTALING OVER $20K!!! That's right, they TOOK THE JEWELRY and left the boxes hoping I wouldn't notice. Called Mike who "talked with the movers" and "nobody said they took anything".... OF COURSE THEY'RE NOT GOING TO ADMIT IT. But in the short time between the actual move to me finding the jewelry missing, NO ONE ELSE HAD BEEN TO MY HOUSE OR HAD ACCESS ASIDE FROM THE MOVERS. The police have been contacted. You have been warned. Literally go with any other moving company to give yourself a peace of mind on what is an already stressful event to begin with.