ComplaintsforAdvanced Construction Concepts LLC
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Complaint Details
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Initial Complaint
08/07/2023
- Complaint Type:
- Order Issues
- Status:
- Resolved
1/9/2023. Contractor has yet to provide 2nd coat of Peak 301 to roof. Whenever I ask when he’s coming back to apply 2nd coat all I get is excuses; weather, staff unavailable or product on back order. I’d like either a partial refund or for job to be completed. Contractor is all talk & no action. Plus I was way overcharged for product & not provided written warranty or product information.Business response
08/07/2023
Spoke to customer today explained the second coat was a favor and I always back my word. She said she wrote before she spoke to me
as everyone around knows there are huge staffing issues around here issue will be fixed and contract complete before 8.30.23.
Customer response
08/11/2023
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********* and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
Bobbi ******
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.