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Find a Location

Paradise Motor Company has 1 locations, listed below.

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    Business ProfileforParadise Motor Company

    Used Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    98 Lawn St., Martinsburg, WV 25405
    BBB File Opened:
    2/22/2022
    Years in Business:
    3
    Business Started:
    9/14/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Joni Cole, Principal
    Contact Information

    Principal

    • Ms. Joni Cole, Principal

    Customer Contact

    • Ms. Joni Cole, Principal

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/22/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I purchased a **** ********** Lancer Evolution automobile from Paradise Motor Company on March 3, 2021 for the sum of $*****. I also incurred hundreds of dollars in costs related to the insurance that I need to keep on the car, as well as fuel and trailer rental required to drive approximately 12 hours round trip to purchase the vehicle. At the time of purchase, I was sent home with incomplete paperwork and needed to wait to receive a temporary license plate and the paperwork to register the car since the *** had closed. To make a long story short, I have not been able to register the car in ** where I live during the previous 10 months that I have had it in my posession. The car has sat idle in my driveway since the temporary plat expired in May, as it is illegal to drive unregistered. Paradise Motor Company is completely at fault for my inability to register the automobile and their principals have admitted such. First the paperwork they supplied did not include a title. Months later I received a duplicate title, however when I attempted to register it again, the ** *** told me that the title is incorrect. Now, months after having appealed to the ******** *** where the car was originally titled, I am still waiting. I told Paradise Motor Company that the car has been utter useless to me and that I am in need of the money that I have tied up in the vehicle. I explained that I would like my money back months ago and that it would be the right thing to do since this has all been out of my control. Yet, they will not step up to do the right thing and their only apparent solution is for me to keep waiting without the use of the car that I bought almost a year ago. They have had use of my ***** for the last 10 months so I think it's only fair for them to recompensate me plus costs and interest.

    Customer Reviews

    0 Customer Reviews

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