Business ProfileforSummers Towing and Repair Inc

On 11/4/23 our vehicle was towed without notice by Summers Towing, allegedly on behalf of The ***** apartment complex. We were at the complex in building 800 to drop off something for our daughter, a resident. We were in the apartment at most a total of 5-7 minutes. When we came out, our vehicle was gone. We went to the leasing office that let us know Summers is who they contract for towing. We call the number immediately and they do have our vehicle. There is no sign in the area where we were that indicated a car would be towed without warning. When the tow truck driver arrived at the facility, we asked to see some sort of paperwork or verification that this is a legal practice and they have the authority to do this. We are from out of state. The tow driver became belligerent and told us he didn’t have to show us anything and he was not releasing our car without cash. Again, we just wanted to see verification this was the legitimate process. He continued to yell and told us to get off of the property if we were not paying. Out of concern, and no proof he had legal basis to take our car and demanding cash, we called the sheriff to determine if this practice was legal. Dispatch said they would call us back. We shared this with driver. He told us we could not be on the property. To “pay or leave.” We explained that the wallet and all of our things were in the car. He let me go back to retrieve our items. We told him we would be back the next day. The sheriff called and told us to go through magistrate. We returned on 11/5 to pick up our vehicle and we’re charged as follows: 50 twice for opening the gate, 14 for gas for a tow that was approximately .5-1 mile away, this is on top of 121.50+fees for towing and an up charge because they were “closed” but clearly operating. Total bill (by their breakdown) should have been 302.54. They would not give us our car, nor the paperwork, until we paid 362.84. The following issues: predatory towing, fraudulent charges