Business ProfileforAuto Choice

I purchased a 2019 Dodge Journey with around 36,000 miles on 4/1/2023. On 4/12/2023 less than 2 weeks after purchasing vehicle the rear-end went out of the vehicle. Called Auto Choice and was told to have it towed to them and if there was a problem with the vehicle, I would be reimbursed for the cost of the tow. They found that the problem with the vehicle was that the rear-end had gone out of it and since it was covered by a warranty it had to be taken to a Dodge Dealer and the Dodge Dealer would have to reimburse the tow fee. I ask Auto Choice for another vehicle to drive since now I had no vehicle. I was told they could not do this and that it was the Dodge Dealer's responsibility to give me another car to drive while mine is being repaired. There was an issue with what it would cost them to have it taken to the Dodge Dealer so it wasn't taken there right away. Once it arrived at the Dodge Dealer, *** ***** ****** Wheeling, WV. I called to see if they had found out what was wrong with it and that I needed a vehicle to drive, I was told they didn't have any vehicle available to give me. The service man at the Dodge Dealer told me to contact **** Customer Care to get a rental which I did. **** Customer Care told me that since I was not the original owner they could not provide me with a rental but that I could go and rent a vehicle. Now why should it be up to me to rent a vehicle? Also, the part needed to fix my vehicle is on backorder so I have no idea when I will be getting it back. In the mean time I am without a vehicle. If not for my sister loaning me her car, my husband would of had no way to get to work. I feel she should be paid a rental fee by Dodge for me having to use her car and if they do not get me a car to drive while mine is being repaired who knows how long I will have to borrow her car. This is completely unfair to me as well as her.