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          Find a Location

          River Expeditions has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • River Expeditions

              900 Broadway Ave Oak Hill, WV 25901

            • River Expeditions

              HINKLE RD E FAYETTEVILLE, WV 25840

            Business ProfileRiver Expeditions

            Raft Trips
            Multi Location Business

            Contact Information

            900 Broadway Ave

            Oak Hill, WV 25901

            Visit Website
            (304) 574-2827

            Business hours

            9:00 AM - 4:00 PM
            Business Hours
            9:00 AM - 4:00 PM
            9:00 AM - 4:00 PM
            9:00 AM - 4:00 PM
            9:00 AM - 4:00 PM
            9:00 AM - 4:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company is an adventure outfitter located on the New River Gorge National River and Gauley River National Recreation Area. They offer white water rafting, ziplining tours, paddle boating, hiking tours, mountain biking, rock climbing, horseback riding, fishing, paintball, cabin rentals, camping sites and RV parking.

            Business Details

            This is a multi-location business.

            Find a Location

            River Expeditions has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • River Expeditions

                900 Broadway Ave Oak Hill, WV 25901

              • River Expeditions

                HINKLE RD E FAYETTEVILLE, WV 25840

              Location of This Business
              900 Broadway Ave, Oak Hill, WV 25901
              BBB File Opened:
              8/7/1998
              Years in Business:
              28
              Business Started:
              3/1/1996
              Hours of Operation

              Primary

              M:
              9:00 AM - 4:00 PM
              T:
              9:00 AM - 4:00 PM
              W:
              9:00 AM - 4:00 PM
              Th:
              9:00 AM - 4:00 PM
              F:
              9:00 AM - 4:00 PM
              Sa:
              8:00 AM - 6:00 PM
              Su:
              8:00 AM - 6:00 PM
              Business Management
              • Mr. Rick Johnson, Operations Manager
              • Ms. Heather Johnson, President
              Contact Information

              Principal

              • Ms. Heather Johnson, President

              Customer Contact

              • Ms. Heather Johnson, President
              Additional Contact Information

              Fax Numbers

              • (304) 574-2834
                Primary Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/15/2022

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              I booked a trip with this company. I purchased their trip cancellation policy for an extra $19. The policy states you can cancel your trip within 72 hours and be refunded 93%. There are severe thunderstorms in the area and since it is camping and rafting we wanted to cancel for safety reasons. I called and they said I had to cancel prior to 72 hours. This is not what the policy says, so they told me I will not get my 317.36 back. I was mislead with the additional cancellation policy.

              Customer Reviews

              0 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Local BBB

              BBB Serving Canton Region & Greater West Virginia

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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