![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforPKB RVs LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
leaking camper replacementBusiness response
04/10/2024
I got kicked off, but
new was 7/13/23
from ? until 12/15 we didn't see the camper, and 12/15 he threatened He's getting a Lawyer.
12/16 he finally brought it in.
We had to order parts, but found what we thought was the leak. It sat outside in the rain, snow, and until 3/21 with no leakage.
When he called mad, I got it in that day as promised, and he needed it asap, so 3/23 we told him to come and get it.
Apparently, we didn't see all the leaves he's left on the slide out roof, and in the seals.
Me, and ****** ***** have agreed to fix it, and add an over $500 slide out cover for FREE.
This way he won't have to remove the leaves to prevent leakage. As you can see this leaf deterioration didn't happen in a few days camping.
Get it to us as I told him 3/24.
We are **** *** *** a large file for your reading.
Thanks,
***
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.