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Find a Location

JD Byrider has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • JD Byrider

      1328 7th St Parkersburg, WV 26101-4914

      BBB Accredited Business
    • JD Byrider

      1626 E Pike St Clarksburg, WV 26301-6011

      BBB Accredited Business
    • JD Byrider

      3129 Maccorkle Ave SW S Charleston, WV 25303-1415

      BBB Accredited Business
    • JD Byrider

      34 Sterling Dr Star City, WV 26505-5922

      BBB Accredited Business
    • JD Byrider

      6018 Us Route 60 E Barboursville, WV 25504-1029

      BBB Accredited Business

    Business ProfileforJD Byrider

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    7 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/30/2004

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers used and pre-owned vehicles. 

    Business Details

    This is a multi-location business.

    Find a Location

    JD Byrider has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • JD Byrider

        1328 7th St Parkersburg, WV 26101-4914

        BBB Accredited Business
      • JD Byrider

        1626 E Pike St Clarksburg, WV 26301-6011

        BBB Accredited Business
      • JD Byrider

        3129 Maccorkle Ave SW S Charleston, WV 25303-1415

        BBB Accredited Business
      • JD Byrider

        34 Sterling Dr Star City, WV 26505-5922

        BBB Accredited Business
      • JD Byrider

        6018 Us Route 60 E Barboursville, WV 25504-1029

        BBB Accredited Business
      Location of This Business
      1328 7th St, Parkersburg, WV 26101-4914
      BBB File Opened:
      2/14/2002
      Years in Business:
      22
      Business Started:
      2/1/2002
      Business Started Locally:
      4/1/2003
      Accredited Since:
      4/30/2004
      Licensing Information:
      • West Virginia DMV (Auto Dealer Licensed)

        5707 MacCorkle Avenue, SE, Charleston, WV 25317

        Phone 1-304-558-3900  Hearing Impaired 1-800-742-6991

        Toll-Free 1-800-642-9066 (WV Residents Only)


      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Byrider
      • CNAC
      Hours of Operation

      Primary

      M:
      10:00 AM - 7:00 PM
      T:
      9:00 AM - 7:00 PM
      W:
      9:00 AM - 7:00 PM
      Th:
      9:00 AM - 7:00 PM
      F:
      9:00 AM - 7:00 PM
      Sa:
      9:00 AM - 5:00 PM
      Su:
      Closed
      Business Management
      • Mr. Mark Morris, Vice President
      Contact Information

      Principal

      • Mr. Mark Morris, Vice President

      Customer Contact

      • Mr. Mark Morris, Vice President
      Additional Contact Information

      Fax Numbers

      • (304) 420-0374
        Primary Fax
      • (740) 699-2884
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      19 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/17/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      Back in 2021 I bought a Dodge journey off JD Byrider in South Charleston WV didn't have it 2 months and transmission went out. Figure ok I let it slide not their fault. But this I ain't I went May 2024 to trade it in and they could give me what I wanted they talked me into a 2013 Kia soul. Drove it 4 days and motor blow up. This is not acceptable for a dealership to do people. They can't fix it so now it's in their parking lot since I've got it and I'm making payments on a car I can not drive.I have to wait almost a month later to June 27th and go myself to them and drive my car with a blown motor in it to another place to get fixed. In meantime my wife is getting in trouble and penalized cause she can't drive it cause her blow and go is inside the car. I don't think I should have to make any payments on a car I can't drive and only had a few days when they knew it was messing up. I wouldn't mind it if I had it a few months but just a few days and this is second time they have done this to me. Fix my car on them and not my warranty and pay me for their actions and not let it happen to other people. I am the one and my wife is paying the price for their actions.This is totally uncalled for and I am not only one they did this too. I gave them for the second time of benefit of a doubt.
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Michael76

      1 star

      05/02/2024

      If you need a car, and you're willing to pay out the nose, then JD Byrider is for you. Don't get me wrong, when you need a vehicle, you need a vehicle. However, CNAC that finances JD Byrider is a horrible, predatory company that could NOT care less about you. They don't care about your situation, they just care about your money. If you're late, they will threaten to take your vehicle after 10 days. No ifs, ands or buts. It doesn't matter if you have faithfully made your payments for years, and then some unforeseen problem arises and you can only make a partial payment, too bad. Your car is gone. They'll threaten to take it and they will. I've never seen such a horrible company in my life, that could not care less about their customers. So if you're having any financial problems, don't call them asking for an arrangement. They don't make any. You're tough ***** out of luck. If I were you, get a car through JD Byrider if you desperately need one, then get the loan financed elsewhere. Good luck.

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