8 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Michael76
1 star05/02/2024
If you need a car, and you're willing to pay out the nose, then JD Byrider is for you. Don't get me wrong, when you need a vehicle, you need a vehicle. However, CNAC that finances JD Byrider is a horrible, predatory company that could NOT care less about you. They don't care about your situation, they just care about your money. If you're late, they will threaten to take your vehicle after 10 days. No ifs, ands or buts. It doesn't matter if you have faithfully made your payments for years, and then some unforeseen problem arises and you can only make a partial payment, too bad. Your car is gone. They'll threaten to take it and they will. I've never seen such a horrible company in my life, that could not care less about their customers. So if you're having any financial problems, don't call them asking for an arrangement. They don't make any. You're tough ***** out of luck. If I were you, get a car through JD Byrider if you desperately need one, then get the loan financed elsewhere. Good luck.Review from Gary C
1 star04/28/2023
They are the most underhanded, deceitful, misleading used car dealership I've ever dealt with. From their sales people to their finance company, and their service department is even worse. I wouldn't recommend them to my worse enemy. So just be warned if you're looking to purchase a car my best advice to everyone is to pass them by.Review from karla b
1 star04/25/2023
i got a pontiac g6 from them about 4 years ago was doing good on payments. 2 years in and i came short on money was 14 days behind and they said they would take the car back because they couldnt wait anymore even though i told them i was going to make a payment. This car was only worth 4 grand to kelly blue book and i was going to pay a total of 18000 for this stupid car. So now since i dont have the car im still forced to pay for it 3 years later and will be paying on it for the next probably 4 or 5 years because they wouldnt wait a little bit longer. And on top of that im not even getting the car in then end which is just down right wrong. Im also paying for the car i am driving currently so thank you jd and camc for not being patient with a customer who ran into a little financial hardship and is paying 300 a month for 2 cars and one isnt even in my pocession. I would never recommend this place to someone who desperately needed a car cause they will just over charge you just because they dont require you to have good credit.Review from Mattie T
1 star03/13/2023
I had my car repossessed due to nonpayment. I paid what I owed, I collected the tags and possessions, I paid for insurance and emailed the declaration page to the agent. I’ve called 3 times in 2 weeks. I’m getting nothing but excuses. The agents on vacation, wait 2 more days, I’m waiting on an email… it’s ridiculous. And I still don’t have the car after complying with every demand. Truly heartbreaking.Review from Jessica T
1 star02/06/2023
I financed a car through them and I’ve had nothing but trouble out of the vechile since I’ve got it in back in February 2020Review from Tabitha S
1 star02/04/2023
I had been with jdbyrider since 2020 the first vehicle I financed was a Nissan cube I payed all the time never missed a payment then after I paid down all the way to $3,000 I was told I could refinance so I ended up getting another car which was a 2010 Honda fit. The way they talked I refinanced my loan and still would have the same lower payments which went up about $150 more. I ended up losing my job and told paulette that I don't have anymore income I told her I didn't have any collateral or assets and that I am homeless. She replied with well your still going to have to pay. I voluntarily surrendered my car as they can and took it. Paulette said to me how are you going to make it living wise with no income as if she kept throwing it up in my face.Review from Sean R
1 star12/11/2021
I bought an 09 Subaru Impreza and it has been nothing but problems since the beginning. Not only have I had it in the garage in Barboursville and South Charleston multiple times for the same problem and it's never been repaired. Actually every time I've got my car back it's been worse.Review from Jimmy M
1 star11/09/2021
Temp tags expired and they told me to wait for dmv to send up another one. Meanwhile I have to drive illegally to and from work.
Customer Review Rating
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