ComplaintsforOB's Cars
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Complaint Details
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Initial Complaint
10/21/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Purchased a used 2010 Dodge Charger SXT from this business. Was originally concerned that device may have been in an accident, but dealer (O.B.) said that only the front/rear bumpers had been replaced due to minor accidents (less than $1500), from the previous owner. After purchasing the vehicle, we noticed oil spots on my driveway and wherever the car was parked. We took it to a reputable repair shop who said the oil pan needed replaced because oil was leaking from the drain plug area. Apparently, the plug had been replaced with an over-sized plug to try and fix stripped threads/leak. We got 2 estimates. The first $1400, the second $900. We purchased the parts ourselves and had our son-in-law do the work. That cost us about $400. There was a strong cigarette smell that eventually made its way back into the vehicle from however they masked it before. It has been difficult to supress and is an on-going problem. My family noticed some mis-coloring between body panels and upon a thorough interior cleaning, I found window glass in the drivers rear door storage compartment. This car has obviously been through more than the dealer let on, and if he has been in business for very long and sold enough vehicles, he had to have knowledge of the car's history and condition. We have made calls to the dealership asking that they buy the vehicle back, but we always speak to a lady. She says she will talk to O.B., but he doesn';t always call in every day? We have yet to receive a response and doubt he will be interested in purchasing the vehicle back. We have now found body/trim indicators in the trunk area, door panels, fenders, and glass that indicate this may have been a wreck-repair for profit.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.