ComplaintsforCox Satellite & Security
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Complaint Details
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Initial Complaint
09/30/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I started receiving this service in late August 2021. I had to run in to turn off the alarm because my key fob didn't work. I am 81 years old and I do good to walk let alone run. Each month I paid anywhere from $93.00 to $45.00. Always on time, The day they came to put the system in they took my old equipment from ******, that they were supposed to leave for ****** to come back and get their own equipment. They claim that I signed a 36 month contract. I am 81 years old and live alone. My niece takes care of my finances and other things for me. I feel that I should not have to pay the $1,048.10, because I don't remember signing anything and even if I did, what I was signing was not explained to me and I also did not receive a copy of said contract.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.