ComplaintsforD. L. Barker Paving
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/14/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Paving and sealing done Oct. 2020. The sealing wore off within a month and I contacted the company to report the problem. The problem was acknowledged with a promise to come remedy the problem in the Spring. I contacted the company two more times and was told they were too busy to come fix the problem. It has now been almost a year and nothing has been done.Business response
10/26/2021
In response to *** ************ complaint. We are aware of the problem with her driveway. unfortunately, sometimes the sealer does not stick properly. We do have *** ********** on our list to repair before it gets to cold. Sometimes the weather plays a role in when we can get things done.
We are a small, family owned business and pride ourselves on our workmanship and customer service. Yes we have been very busy. Trying to catch up on customers who have been waiting a while and completing scheduled contract work for other contractors. I apologies for giving the impression that *** ********** was not just as important as other costumers.
We actually had her on our list for this week. (October 25- 29, 2021) but it appears to be raining all week...Someone will be contacting her this week to get her repair scheduled.
Again we apologize for not correcting it sooner.
Thank You,
******* *****r
D L Barker Paving
(540) 293-1453
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
125 Tango Dr
Princeton, WV 24740-3800
Business hours
Today,7:00 AM - 7:00 PM
| MMonday | 7:00 AM - 7:00 PM |
|---|---|
| TTuesday | 7:00 AM - 7:00 PM |
| WWednesday | 7:00 AM - 4:00 PM |
| ThThursday | 7:00 AM - 7:00 PM |
| FFriday | 7:00 AM - 7:00 PM |
| SaSaturday | 9:00 AM - 7:00 PM |
| SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.