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    ComplaintsforMy Primitive Things

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    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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    Complaint Status
    Complaint Type
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      I ordered a pillow from Her for $34 total and never received it , I’ve tried several times to contact her and I got no response . She has blocked me from her pages on ******** and I also requested a refund on cash app which is how I paid and she declined that as well . This woman has been scamming people of of money for a long time . I was just in contact with a woman who she scammed over 2 years ago for $783 . She needs to be stopped .

      Customer response

      11/16/2023

      [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      At this time, I have not been contacted by My Primitive Things regarding complaint ID ********.

      Regards,

      ******* ******** *****
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      Ordered 2 different throws $48 and $44 plus tax and shipping Approximately $116. A patriotic throw and a super soft teal truck throw. The seller said they would ship by 1st week in June but I still have not received and have requested a refund. However the seller is not taking my calls or responding to emails or messages or texts. I am 61 yrs old and live on disability and can not afford for her to take money and not ship what’s ordered. One paid with ** ******* ******* ****** *** *** ***** **** **** ******* ******* 

      Customer response

      07/20/2023

      [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      At this time, I have not been contacted by My Primitive Things regarding complaint ID *********

      Regards,

      Beverly *****
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      This company has live shows on ********. That’s the way you order merchandise. I have ordered right at 1000.00 over a period of time. Messaged her several times. She kept telling me that my order was on the way. I have not received any of it. She has blocked any communications that I have. There is no way I can get in touch with her at this time. I just want the items I paid for or my money back. I want to warn people the way she runs her business.
    • Complaint Type:
      Delivery Issues
      Status:
      Answered
      I ordered a tshirt from an online show and paid for it August 27, 2021. I paid $22.00 plus shipping. I also paid for two boxes which were opened online live and I was to receive whatever the box said. One box was for a tshirt. I paid $5 for that box on August 31, 2021. I have not received either of these items as of today 11/12/21. I spoke with the owner of this business via ** messenger and asked for a refund since she had not sent me my products. She acknowledged that she still had them but had not mailed them and that she would not be refunding me. She then blocked me from all of her accounts, including the business account. Her name is ***** ********* from ********** **. I requested a refund 4 times vis *****, which was the method I paid you. She declined my request each time and has continued to decline my request for my shirts to be shipped. I also purchased a picture for $5 and paid for it on August 31, 2021. It was damaged and used and she refused to refund me for that also. I have the ** message saved if you need it.

      Business response

      12/04/2021

      Hello, this customer received her merchandise however, changed her mind after I shipped and dint want it. She made several threats and harrased my for al.ost a month. I shipped all of her items and now she wants a refund as well, I am.not able to refund for items that have already been delivered. I offered to let her ship the items back but she continued to argue and did not want to resolve the issue in a decent manner. Please ask her to return the items in the condition they were reveived (new) if she would like a refund. Thank you

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