Business ProfileforAll American Prime Cuts, LLC

On July 13, 2022 we purchased products from this business and a freezer to keep meat, fish, chicken , etc in the total cost was over$1600. They told us if anything went wrong call and they would work with us they guarantee for 2 yrs. Two weeks later I went to get something to fix and everything was thawed out because the freezer was plugged in but was loose is why. I called and was told they was sorry they were a christen family and would cover for our lose. I have been in touch with them and get told give them another two weeks, had a death in family, and no driver to deliver or holiday busy call back. This has been going on for 4 months. If they are not going to provide the products than I would like my money back and they can take the freezer because without meats I don’t need it. I already have a freezer just got that one because of the sale. I have got a run around with us business and at the time I was just getting home from vacation unloading my vehicle. They were talking to my spouse and I said no but they kept adding more to make the sale. They pressured me knowing I was busy until I gave in. I just want them to uphold their promise or give back my money. We are retired seniors on a fixed income. Thank you for your assistance.