ComplaintsforMike's Tires
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/14/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My husband took my 2004 Fore Explorer to Mikes Tires to have an 02 sensor replaced. About two weeks ago. When we went to pick up the vehicle the mechanic ***u said that he punched a hole thru the catalytic convertor, because it was not running smoothly, Told us to blow the soot out and it should be fine. When we checked under the vehicle we saw that he had stolen 2 catalytic convertors and left one. They were all there when we took it to him, my soon had changed the oil and filter a couple of days before we took it and knew they were all there, my husband talked to **** the owner, who admitted they took them off and put straight pipes on* **** said them old convertors were burned up. They never called us and ask if it was ok to take them off, they never offered to replace them after stealing them. It costs a lot to replace then and they should have to do it at their own expense. ***** ask them to make it right since we have done business with them for years and bought all our tires from them. Please help us with this, ***** and I are elderly and this is the second garage to do this to us. We are on a fixed income and cant afford to pay for expensive repairs with ****** medical bills. Thank you* ******* *****sCustomer response
01/14/2022
Better Business Bureau:
At this time, I have not been contacted by Mike's Tires regarding complaint ID *********
Regards,
******* *****s
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.