Business ProfileforRocky Mountain Truck Centers

I called this place because it was 8 miles away from us. I was told on the phone that they charge $99 fee, plus $195 an hour and $1.50 per mile. The woman said, "Hurry up and sign the permission online via text and dispatch him right out, its only 8 miles". So in my rush to deal with our broke down diesel motor home because the fees sounded fair, I signed in a rush. The guy took over an hour to arrive. I had to call and they acted like he was missing at first and then she said he wa s at another job. Finally he arrived after over an hour and quickly diagnosed the problem was the fuel pump but he couldn't do it. I was told to call the # again to talk with ******** about the rate. Which was ******!!! I was expecting closer to $320 because he was here one hour. When questioned, ******** became nasty and barely would let me talk. I has to tell her 4 times to let me talk. Finally, she blurted out it was in the agreement there was a 2 hour minimum and snarkly said, "and you signed it". The whole experience felt like a scam by a "mobile repair service". They should have to disclose verbally that there is $99 fee plus a $390 fee for up to 2 hours and a $195 fee after that. I saw other complaints about them doing this to others, after the fact. They were zero help fir $******