ComplaintsforT Bar S Body Shop
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Complaint Details
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Initial Complaint
08/30/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
NOV 2021 HAD SOME BODYWORK AND A FULL PAINT JOB DONE TO MY 1999 SILVERADO Z71 1500 4X4 THREE DOOR PU TO INCLUDE SPRAY BED LINES AND UNDER COATING. THE TRUCK WAS LEFT WITH T BAR FOR OVER A MONTH, WAS CONTACTED OUT OF TOWN (TRUCK DRIVER SEMI) SENT MY TRUCK WAS DONE THE BILL 10,300.00 PAID BY ****, UPON INSPECTION FOUND THE DOOR LOCKS IN OP, AND THE BUMPER GAURDS NOT REINSTALED PROPERLY. FURTHER EXAIM REVEALLED PAINT CHIPPING FROM NOT REPAIRING THE RUST AROUND FENDER WELL ON RIGHT REAR FENDERWELL I NOTIFIED T BAR OF THIS PROBLEM IN FEB THEY ATTEMPTED TO FIX THE FENDER BUT DUE TO POOR PREP WORK IT STILL IS NOT RIGHT. I INFORMED THE FORMAN OF T BAR THAT THE JOB WAS NOT UP TO STANDERED, THE SHOP NEEDS TO FIX THE DOOR ELECTRIC LOCKS, WHEN THE SHOP REMOVED THE DOOR PANNELS THE LOCKS WORKED FINE NOW THEY DONOT, THE BUMPERGAURDS WERE NOT REINSTALLED PROPERLY, AND THE ROOF RUBBER TRIP IS NOT GLUED DOWN PROPERLY, WHEN INSTALLING THE OUTSIDE DOOR HANDLE PERSON OVER TIGHTENED AND CRACKED IT, AIR DEFLECTORS WAS SCATCHED AND NOT INSTALLED PROPERLY PAINT CHIP ON RIGHT FRONT FENDER, THE FORMAN ASSURED ME THAT HE WOULD MAKE IT RIGHT THIS WAS A DISCUSSION ON 19 July 22, we made a Veblen agreement that his shop would pu my pu from my home, that I had ordered new outside door handles and his shop would pickup the truck and fix all under warranty. I had a hide a key, showed him the place for it. 22 July left town never got a text nor call for three weeks, I inquried over text to FORMAN personal phone is my truck done, that weekend rolled thu house saw the truck was not touched, again tried contact, no answer, 18 Aug recieved a text saying he was sorry that he got busy and no time to fix my truck, 5 weeks on 22 Aug had a conversation with forman who stated that when he can get to fixing my truck he would call me, I expected a call on Monday but not contact, I paid for a job in full exspect a 100% job not 55% there is rubbing compound on my window rubber a really substandard job. Help
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.