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ComplaintsforGreat Western Expeditions
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/13/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We contracted a trip with Great Western Expeditions from August *****, 2022 for 14 people. We paid them $42,536.00. We were overcharged $469.57 at our first stop at ********************************* and overcharged $799.49 on our third stop at the ************************ in ****, **. When it was brought up to our guide ******, she said she would review it in the office after the trip as she made these reservations. When we returned home, our travel agent ******************************* ************* contacted the owner ******************* ************* and he agreed to a $975.00 refund which they were to mail to me by check. *** contacted them many times and they dont return calls. *** also contacted the *******, ** Chamber of Commerce and they have had no success. Im hopeful that you can help. If you need further information, please feel free to contact me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.