Business ProfileforNational Outdoor Leadership School

I was enrolled and completed a WEMT course through NOLS. Issue 1: When I applied I was late enrollment, and the representative I was talking to on the phone and emailing with confirmed that I would have 28 days to complete the prerequisites. At that time I was confident I could complete them, so I paid the full tuition. Only after I paid was I told by another representative that I would only have 10 days to complete them. I informed them of the conflicting information and they refused to go back to the 28 days. I applied past the refund date and I am not confident they would have refunded me if I was unable to complete the prerequisites. Issue 2: In the information packet provided by NOLS, it stated “The meal plan includes three bountiful, healthy meals per day, Monday through Friday.” That was not the case. Limited, unhealthy options every day. Until the cafeteria closed one evening and left us all without dinner. The next morning our instructor gave us each the choice to opt out of the meal plan and get a full refund of the balance remaining on our food cards after the class was over, or stick with the meal plan and deal with any inconsistencies. All but maybe 3 out of 24 opted out. After the class was completed, we all got emails saying that a refund of $350 would be applied to our accounts rather than the full balance. My remaining balance was over $550, and some others had over $600. NOLS has refused to honor the agreement that was made, and refuses to fully refund my classmates and I.