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ComplaintsforAphro-D LLP
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My son is only 16 and they marketed this product to him without stating on the website that it was not suitable for under 18. When we received the product we were shocked to see that it said it was not for under 18 on the package. It didn't' say that on the website so we had no way of knowing. We have called multiple times for a refund and tons of emails and they are not refunding us. This is illegal to sale to a minor and we have been waiting for a refund for 10 weeks now! After that they sent us another bottle and we refused it over 3 weeks ago and did not accept the package and still have not gotten any refund. We want them to disclose that it is not for under 18 at the time of checkout so that they stop selling to minors. We also want a refundInitial Complaint
07/08/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
The company is Aphro D I've been trying to talk to someone to cancel my order. I left messages and emails. Nobody will respond.Initial Complaint
07/28/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased Aphro-D and began taking it as directed. I felt my mood and overall feeling negatively changing. After several weeks I didn't feel well. I stopped taking the supplement and within days felt like myself again. I kindly requested a return several times but my requests have been ignored. Aphro-D makes claims on their website that they have a 100% return policy if the customer is not satisfied. I would like return code/ information so I may return the remainder of the product and receive my $280 back.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.