![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforStoeger Lawn Care
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/01/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
This started Jan 7th my granddaughter tried to contact the company to find out why they were not shoveling the snow for the winter she got no response for anyone at the company so I hired someone else to shovel for the winter. Then the company send me a bill for $90 in March and my granddaughter try to contact the company again on March 4th wanting and explanation of the charges and to cancel services with the company, with no response from the company. Then today I receive a bill for $120.00 from the company for another snow removal for 3-09-22 and the other charges from the previous bill that I wont be paying till I figure out if the service were even rendered when I paid someone else to do them cause they never showed for the whole month of January, and would not contact me about the services.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.