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          Find a Location

          Young Living Essential Oils, LC has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileYoung Living Essential Oils, LC

            Essential Oils
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1538 W Sandalwood Dr

            Lehi, UT 84043-4263

            Visit Website
            Email this Business
            (800) 371-3515

            Customer Reviews

            1.58/5

            Average of 62 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            71 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Manufacturer and distributor of essential oils and products.

            Business Details

            This is a multi-location business.

            Find a Location

            Young Living Essential Oils, LC has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              1538 W Sandalwood Dr, Lehi, UT 84043-4263
              Email this Business
              BBB File Opened:
              2/16/1996
              Years in Business:
              30
              Business Started:
              4/1/1994
              Business Started Locally:
              4/1/1994
              Business Incorporated:
              9/6/1996
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Jacob Walker, Manager
              • Chris Patterson, Senior Corporate Counsel
              • Elsy Espitia, Manager of Customer Support
              Contact Information

              Principal

              • Jacob Walker, Manager
              Additional Contact Information

              Fax Numbers

              • (866) 203-5666
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              71 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/04/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              In the month of April, I have spoke to several people by phone who all gave me a different response. I sent an email to customer service as I was told to do so. Sought out issues on line that other people have posted to cancel their Young Living Loyalty Reward and Account. Still no progress. Their products are great but customer service and their ordering process has declined to almost fraud level. I tried to change my Loyalty order to stop sending me the same diffuser. Then I tried to cancel my Loyalty order, remove my credit card, and cancel my account. Each phone call they said it was cancelled and my card was removed. But I just went in a month later and it is still all there. No response to my email requesting to cancel my account, and orders, and to remove my information including my credit card. Unresolved at this time and seeking how to part ways with this compnay.
              Read More
              Read 70 More Complaints

              Customer Reviews

              62 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              susan m

              07/19/2024

              As others have noted - I did a "one time" purchase which YoungLiving converted to a monthly subscription without my knowledge. I wasn't aware of this until I got a shipping notice for the 2nd month's delivery. I have been calling and emailing NON STOP to get this cancelled and to get a return label. They have "promised" me repeatedly that they would send the return label. Still nothing a week later. This is definitely a scheme and they are not an honest business at all. I so regret getting involved with them and wish I never did. I have contacted my credit card company to dispute charges. I have all my efforts documented in case there is any question. Please do yourself a favor and do not order from them.

              Young Living Essential Oils, LC Response

              07/20/2024

              Hello ***! We are terribly sorry for the frustration and inconvenience of not being able to get a return label has caused you. We have investigated your account and emailed additional details to you. We have been experiencing some system issues with processing return labels, and would like to help get this resolved for you.
              Read 61 More Customer Reviews

              Local BBB

              BBB Mountain West

              More Info on Local BBB

              BBB Reports On

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