Business ProfileforLegacy Tree Genealogists

CAUTION_ DO NOT HIRE a research services from this company.I hired the *** in 2022 for research for my grandfather birth certificate in *****. I suported the researcher's team with two marriage certificate, one stated that my grandfather was born in CDIZ (This was my GOAL set) and the church certificate stated that he was born in *****. I've done myself a research in ***** and there was not the place because I requested already to the civil registry and they sent a "negative certificate". I purchased a package of 25h from Legacy Tree Genealogists which costs U$2750. They ignored my original GOAL they have searched only in 2 places in **** and then tried to find something in *****. They simply shifted my GOAL on researching in CDIZ. The client when interested on purchasing a package has to make a full deposit in order to get the research started. LEGACY TREE GENEALOGISTS are a FRAUD. I halted the research and still waiting for my refund of hours left. They will go through their own resources such as data, archives etc, they do not make any onsite research. If you are reading this review pay attention that you can do it by yourself just go to FAMILYSEARCH.ORG and you can start your research. What they do is useless and do not worth the money. They provided a ridiculous services and do not care about customer satisfaction. DO NOT THROW YOUR MONEY THROUGH THE WINDOW. To sum up Legacy Tree Genealogists act like this : They offer their service (terrible) in researching your ancestors and if the customer did not find it satisfactory then it's not the Legacy Tree Genealogists problem anymore. They assum they are the best company in the world and they do not admit they make mistakes. I truly would like to advice you dear friend DO NOT HIRE ANY SERVICES OF THIS COMPANY. Regarding searching your own ancestors I'm sure you can do yourself a great job. Good Lucky.

Hi ********* We understand you are disappointed. We really wish you had let us complete your project rather than canceling it mid-way through so that we could have finished everything we normally do. In this case, weve communicated with you privately about this multiple times, and processed the refund for your unused hours several months ago. Unfortunately there is nothing more we can do or say at this time, but we do wish you the best.

Hi ********* We understand you are disappointed. We really wish you had let us complete your project rather than canceling it mid-way through so that we could have finished everything we normally do. In this case, weve communicated with you privately about this multiple times, and processed the refund for your unused hours several months ago. Unfortunately there is nothing more we can do or say at this time, but we do wish you the best.