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Find a Location

TruHearing, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • TruHearing, Inc.

      12936 S Frontrunner Blvd Ste 100 Draper, UT 84020-5483

      BBB Accredited Business
    • TruHearing, Inc.

      12936 S Frontrunner Blvd Draper, UT 84020-5480

      BBB Accredited Business
    • TruHearing

      1600 Golf Rd Rolling Mdws, IL 60008-4263

    Business ProfileforTruHearing, Inc.

    Hearing Assistive Devices
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.51/5stars

    Average of 194 Customer Reviews

    Customer Complaints

    21 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/30/2017

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    TruHearing, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • TruHearing, Inc.

        12936 S Frontrunner Blvd Ste 100 Draper, UT 84020-5483

        BBB Accredited Business
      • TruHearing, Inc.

        12936 S Frontrunner Blvd Draper, UT 84020-5480

        BBB Accredited Business
      • TruHearing

        1600 Golf Rd Rolling Mdws, IL 60008-4263

      Headquarters
      12936 S Frontrunner Blvd Ste 100, Draper, UT 84020-5483
      BBB File Opened:
      4/22/2009
      Years in Business:
      20
      Business Started:
      9/10/2003
      Business Incorporated:
      9/10/2003
      Accredited Since:
      8/30/2017
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      8:00 AM - 8:00 PM
      T:
      8:00 AM - 8:00 PM
      W:
      8:00 AM - 8:00 PM
      Th:
      8:00 AM - 8:00 PM
      F:
      8:00 AM - 8:00 PM
      Business Management
      • Mrs. Rebecca Moore, Vice President of Operations
      • Mr. Tommy Macdonald, CEO
      • Mr. Nick Woolf, Company Contact
      Contact Information

      Principal

      • Mrs. Rebecca Moore, Vice President of Operations
      Additional Contact Information

      Email Addresses

      Customer Complaints

      21 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/09/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I had purchase hearing aid from this company in July which has not been working I had them I'm the shop, back and forth get one of them fix its been an ongoing situation with this company. I paid $2000 for these hearing aids which I couldn't really afford but I needed them but for them not to work everywhere week it's not right to me. I ask for the solution just refund me my money back or least half but I was told they could not do this. Never was I offer a manufacturer. This company stated there was nothing they could do. I'm so upset I need it to work or half my money. So I hope someone will help me out with this issue
      Read More

      Customer Reviews

      194 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mike T

      5 stars

      05/28/2024

      The Lady (TJ) at Tru hearing was amazing to work with. She took the time to explain everything to me.

      TruHearing, Inc. Response

      05/30/2024

      This is now resolved.

      Local BBB

      BBB Mountain West

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