Business ProfileforMarcus by Goldman Sachs

I have been trying daily for over a week now (on a daily basis) to transfer my banking funds for a high dollar property closing from Marcus to my personal banking checking account, which they have on file. I have spent 5 hours now on the phone with their service - both agents and supervisors to attempt this basic wire transfer of funds which it has been reversed now 4 times with no reason given as to why. Each call , the reassure me it is in que to be done, only to discover on my own the following day, it was reversed and/or never completed - resulting in a further delay. There is only 1 number to contact them and all they do is a scripted apology and set the process up all over again, Now I am at risk of losing my property and paying fines on a contract due to funds not properly transferred. I still, a week later do not have access to my own funds, or even a tracer or tracking number of the wire transfer - which in all my years of banking have never heard of such a thing. They are holding my funds hostage without due cause and have now created a contract issue due to the refusal to transfer my own funds or give any reason why. I will also be filing with the bureau of financial regulations.