Customer ReviewsforAllied Interstate, LLC

Interesting that you cannot contact this company directly every call goes to the *********** or some place other than Pa. This is a shyster company and needs to be sued for everything they are worth

Dear **************,

Thank you for your Customer Review submitted via the ********************************************* and for providing us with an opportunity to respond.

This matter is no longer with our office and there will be no further contact from Allied Interstate LLC. We apologize for any inconvenience this matter may have caused.

Should you need further assistance from our office, please contact our *********************** directly at ************ or via email at **************************************************************.

Thank you,
*****************************
Senior Manager, Compliance
********************************************************
************

I have been working very hard to get an issue resolved for my father. He spent some time at a Care Center in our town and upon release he was given a bag full of medicine. The medicine was his prescribed pills, except for one: Glucagon Emergency Kit for which he was billed $239.98. Glucagon is for patients with low blood sugar and my father has never had an issue with his blood sugar and I have copies of lab tests to prove it. This is clearly a scam! I spent a lot of time contacting everyone I could think of for help with this issue with absolutely no success. The bill was eventually turned over to ALLIED INTERSTATE LLC. On Feb. 1, 2024 they sent an Account Statement stating that "They have attempted to resolve this matter with you without success". All they ever did to "resolve" the issue was to send bills. I called them and got a woman who asked me what the problem was. When I told her that my father was given and billed $239.98 for an emergency kit that he doesn't need she SCREAMED "HOW DO YOU KNOW? and continued screaming at me until I had no choice but to hang up. I HAVE NEVER EXPERIENCED ANYTHING SO RUDE IN MY WHOLE LIFE.

Dear Ms. H*****,

Thank you for your review submitted via the Better Business Bureau and for providing us with an opportunity to respond.

We have reviewed your call and apologize for your experience when contacting our office. We are addressing the matter with the individual involved and have stopped all communication from our office, preventing further contact from Allied Interstate LLC.

Should you feel we can be of further assistance, please contact our Consumer Advocacy Group directly at ************* 

Sincerely, 
Kristina Marie C*****
Compliance Department
************

The person I spoke with continued rudely to try to talk over me as I was explaining that I switched my Medicare months ago through Social Security to Aetna plan. I never owed the money; don't speak to me about a "balance" because there was never any money owed on services not authorized or used.

Dear Mr. O******, Thank you for your review submitted via the Better Business Bureau and for providing us with an opportunity to respond. Our records indicate you contacted our office on September 29, 2023 and we assisted with your concern at that time. We apologize that your experience with our office did not meet your expectations and hope that any interactions in the future are helpful. This matter is no longer with our office and you will receive no further contact from The Receivable Management Services LLC. Should you feel we can be of further assistance, please contact our Consumer Advocacy Group directly at ************. Sincerely, Kristina Marie C***** Compliance Department ************

Received a letter from them stating that I owe money to Energy Harbor in Ohio. Spoke to Energy Harbor who said they did not contact the The Receivable Management Services LLC, and would not since all the billing goes through AEP Ohio with whom we have an account. AEP Ohio confirms the same. The Receivable Management Services LLC rep said he knew nothing about the reason for the bill, just that it existed. We are current with AEP Ohio (confirmed with them), and this seems like a scam.

Dear Mr.D****, Thank you for your review submitted via the Better Business Bureau and for providing us with an opportunity to respond. Our records indicate that this matter is no longer being handled by our office. Should you feel our office can be of further help, please email a convenient time and preferred phone number to our Consumer Advocacy Group at *************************** and we will arrange a call with one of our representatives. Sincerely, Kristina Marie C***** Compliance Department ************

This company calls both my husband and I repeatedly from different numbers looking for our 35 year old daughter. It is harassment and unethical. She doesn't live with us and hasn't lived with us for the last 17 years. She is an adult. We are not responsible for her or any debt she may owe. For them to be harassing her parents is outrageous and predatory.

Dear Ms. B*****, Thank you for your review submitted via the Better Business Bureau (“BBB”) and for providing us with an opportunity to respond. Unfortunately, we were unable to find a file based on the information you provided. Please provide additional information, such as the phone number we are calling, which may help us assist with your request. Should you need further assistance, please contact our Consumer Advocacy Group at ***************************. Sincerely, Kristina Marie Cuenco Compliance Department ************ 

Allied Interstate have started to call me again after I asked them not to call my cell phone. I know I have a debt with Fifth Third Bank. I have not received any written correspondence.

Dear ****************, Thank you for your Customer Review with the ********************************************* and for providing us with an opportunity to respond. We have stopped further communication from our office, preventing contact from Allied Intestate LLC, and apologize for any inconvenience this matter caused. Should you need further assistance, please contact our *********************** directly at ************ or via email at [email protected], *********************************** ********************* ************

Sent a wage garnishment letter to my employer on March 15, 2021 for a 41 year old student loan, took tax returns over the years, said I owed 16,500.13 for a loan back then of 3,000- Garnishment was unlawful as the pandemic pause was in full effect, they said I’m not eligible for the pause and garnishment will take place next pay period. When I was eligible They prey on naive scared people , inflate loan amount , I had to take a loan pay 9,336.05 to allied interstate. They are liars and frauds and should be stopped. They now say a stop garnish was sent to my employer April 4, 2021 which is a outrageous lie. They were not suppose to go after anyone during the pandemic pause phase. I have started my complaint with every legal option hoping for resolve in this fraudulent practice. They are known to use deceitful , illegal maneuvers to obtain, written off, old expired, loans for students They refused any offer Demanded 9,336.05 within 15 days

Dear ******************, Thank you for your review submitted with the Better Business Bureau (BBB). Our records indicate we were able to reach you on September 2, 2022 and assist with your concerns. Should you need further assistance in this matter, please contact our office directly at ************ during the hours of 7am-4:30pm CST, Monday through Friday. Sincerely, ********************************************** Department ************

Never responded yet said they did

After starting a new job which includes debt collection as one of my duties,I have more sympathy for debt collectors and have actually started paying my debt instead of just ignoring it.theyre just doing their job with whataver info they receive,if whoever they received the purchased debt from gives them wrong or non updated info,they still need to follow up on it.them asking for birthday and ssn is a legal requirement for debt collection agencies.cant remember who I talked to but he was cool and was willing to work with me on paying my debt.

Dear ************, Thank you for review submitted via the Better Business Bureau (BBB) and we appreciate your feedback.If we can be of further assistance, please contact our *********************** via email at [email protected], *********************************** ********************* ************

Received a call today with caller only giving first name and stating he was with Allied Interstate. Not knowing who they were I inquired but was told he would not answer any questions - reason for call - company, etc -unless I gave birth date and SSN. I declined. Not giving that information to unknown party. He was very aggressive, condescending and appeared to be mentally lacking. I mean stupid. Hung up.

Dear ******************,Thank you for your review submitted via the Better Business Bureau and for providing us with an opportunity to respond. We have found our agent was following our company process when verifying we are speaking with the correct person. In order to protect the privacy of the person we are trying to reach, we require two pieces of identification before releasing the purpose of the call. However, our agents behavior during the call was unacceptable and we are addressing the matter with the individual involved. We apologize for your experience and any inconvenience this caused. This matter is no longer with our office and you will receive no further contact from Allied Interstate LLC. Should you need further assistance, please contact our *********************** directly at ************. Sincerely, *********************************** ********************* ************