Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Gay Options Dating Service has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGay Options Dating Service

    Dating Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    4/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/14/2017

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    The company describes itself as:  The Live Gay and Lesbian Matchmaker Alternative to Online Dating Sites

    Business Details

    Location of This Business
    2108C Gallows Rd, Vienna, VA 22182-3922
    BBB File Opened:
    12/17/1997
    Years in Business:
    29
    Business Started:
    6/19/1994
    Business Incorporated:
    7/7/1994
    Accredited Since:
    12/14/2017
    Type of Entity:
    Corporation
    Alternate Business Name
    • Options Dating Service, Inc
    Business Management
    • Ms. Rene Robinson, Director
    • Mr. Steve Sauter, President
    Contact Information

    Principal

    • Mr. Steve Sauter, President

    Customer Contact

    • Ms. Rene Robinson, Director
    • Mr. Steve Sauter, President
    Additional Contact Information

    Fax Numbers

    • (703) 848-2122
      Other Fax

    Industry Tip

    BBB Tip: Choosing a dating service

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/17/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    On 5/16/2022, I signed a matchmaking agreement with Options Dating Service for one year. Enrolled as a Bronze member for $6995, I would be entitled to five introductions. I spoke to three matches in total. On my initial call, I expressed that I am not an animal person and prefer masculine of center. The Service proceeded to match me with two people on the opposite coast, who have 4 bed sharing pets each. All were feminine of center. One of the three is closeted. Throughout this process, I expressed to be connected with someone more equally yoked, ie upscale and well heeled. On 1/19/2023, the Assistant Director of Member Services berated me in writing, "you have repeatedly requested to be matched with someone of a higher income bracket, which is highly extraordinary. Most of our members, naturally assume that if someone is willing to invest $7000 or more in a matchmaking service, that they are financially stable. As a managing partner of a law firm" Notably, there are less expensive memberships as seen in other complaints. Essentially, I was called a liar. As it was written that I was "certainly aware" that one of the matches had 4 pets. I actually take copious notes when presented with matches to avoid awkward silences. In my notes, it clearly reads "1 dog", which may have been OK. A copy of my professional license and more ** was suddenly demanded, after eight months with the service and expressing dissatisfaction. Nowhere in the one page agreement is this a requirement. The second paragraph of the agreement stated the ** check would be 2 to 4 weeks before providing matches. What were they doing for 2-4 weeks? If there was a problem, it should've been addressed 8 months ago not after dissatisfaction was expressed. (My passport is true. I use my first initial, and I'm called by my middle name. I actually signed the agreement this way). I would like to cancel my membership at this time and receive a refund for the service.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jon E

    5 stars

    11/17/2023

    I went to 2 other matchmaking services with zero results before I was fortunate enough to find Options. Options not only found me the man I've been waiting for since coming out 12 years ago but during my membership they provided invaluable and compassionate coaching that I feel helped me to better understand what I needed vs. what I wanted. It took Options over a year and a half but during that time I felt the staff were really listening to my feedback and the guys that I met were serious about an LTR and were of a very high caliber overall. For me, the third time really was a charm and now I have my Prince Charming! J. Edwards

    Local BBB

    BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.