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Find a Location

On Call Contracting Services, LLC has 1 locations, listed below.

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    Business ProfileforOn Call Contracting Services, LLC

    Home Improvement
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/28/2011

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Contracting Services, Home Improvement, Kitchen & Bath Remodels, Window & Door Repair, Mold Damage Repair, Handyman Services, Carpet Cleaning, Emergency Winterizing, Board Up Services

    Business Details

    Location of This Business
    1245 Horsham Road, Ambler, PA 19002-1006
    BBB File Opened:
    1/8/2008
    Years in Business:
    17
    Business Started:
    2/27/2007
    Business Incorporated:
    2/27/2007
    Accredited Since:
    8/28/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of PA013981 for this business, issued by Office of the Attorney General-PA

    These agencies may include:

    Office of the Attorney General-PA

    Strawberry Square, 14th Floor

    Harrisburg PA 17120

    (800) 441-2555

    http://www.attorneygeneral.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. John D. Ott, President/Owner
    Contact Information

    Principal

    • Mr. John D. Ott, President/Owner

    Customer Contact

    • Mr. John D. Ott, President/Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/19/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Complaint Details Unavailable

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brandan M

    1 star

    06/19/2024

    They put a roof on my house which immediately leaked and had several areas of poor workmanship. It was brought to the owners attention numerous times. When they finally came out to look at the issues it was discovered my attic was filled with mold from the active leaks from their poor roof job. I had several engineers, roofing companies, insulation companies, as well as mold remediation companies state it was caused by the roof. The ridge vent was illegally done, stretched shingles etc and was not done up to code. They stated they would be back to remediate the mold months ago and have never showed back to take care of it. On the contract it stated if a subcontractor was used to install the roof they would be noted on the contract. They subcontracted this roof and did not have it noted on the contract. This is breach of contract they also did a roof for a friend of mine and subcontracted it out and did not mention it in contract. Another breach of contract. This roof also has several issues that need to be addressed from poor workmanship. It is a shame it has come to this but I have given you chance after chance to make things right. I have documentation for everything to prove their poor work as well as breach of contract. This should have been claimed in your insurance policy for repairs. Make On Call your last call is what their slogan should be. Spend your money with someone that stands behind their work. Not these guys; sorry ****, you had your chance. This is not the end. This is the beginning.

    On Call Contracting Services, LLC Response

    06/20/2024

    The mold in the attic was from lack of proper insulation and was there PRIOR to our doing anything (WE have pictures to prove it). We returned to this home several times to try and make this customer happy. We ripped out plywood and shingles and around chimney we ripped out and reflashed that was not part of our contract. We went there to correct is***s he claimed were there but he refused to let us in until we told him unless we are allowed to fix what ever he has is***s with we are done. . The homeowner was told we were subcontracting the roof out by me. I did not put it in writing. NOTHING will make this (in my opinion *** happy) customer happy. We have pictures and documentations *******, so if this is just the beginning We are prepared to prove you are just out to, in my opinion, try to make a buck off this.

    On Call Contracting Services, LLC Response

    06/27/2024

    e have done all we can to make this "person" happy. There is no makin hi happy, He actually admitted in ****** that we fixed the issue but says we did not remediate the mold. Although not part of our contract we removed the moldy area (he posted the pictures of the stuff outside of his attic) and treated the attic with an antimicrobial.

    Local BBB

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